Privacy Policy

Last updated: April 21, 2026

Introduction

YepBook ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at yepbook.com or use our text-based appointment booking service.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: We collect your phone number when you interact with our service. For business owners, we may also collect your name, email address, payment information, and business details during registration. For customers, we collect your phone number and any identifying details you provide during the booking process.
• Communications: We store the content of text messages exchanged between our service and users to facilitate appointment bookings, confirmations, and reminders.
• Usage Data: We may collect data regarding your interaction with our website and dashboard, such as IP addresses, browser types, and usage patterns.

How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it to:

• Facilitate text-based appointment scheduling, confirmations, and reminders.
• Create and manage user and business accounts.
• Provide customer support and respond to your inquiries.
• Process payments for businesses using our platform.

SMS and Text Message Privacy

Phone numbers collected through YepBook are used solely for the purpose of providing the appointment booking service. We do not sell, rent, share, or trade your phone number or text messaging consent with third parties for their marketing purposes.

For more details regarding our text messaging practices, please review our SMS Terms and our SMS Opt-In page.

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., Twilio for SMS routing, payment processors, hosting services).
• With the Associated Business: If you are a customer booking an appointment, your information and communication history relates directly to the specific business and will be accessible to them.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: support@yepbook.com